QUESTIONS?
Sizing Guide
Fit:
- Designed with standard fit nose pads that comfortably suit most face shapes and sizes.
Standard Size Measurements:
- Lens Width: 52 mm
- Bridge Width: 19 mm
- Temple Length: 140 mm
These measurements are a universal standard and provide a balanced, comfortable fit for everyday wear. You can check your size by comparing these measurements with the inside arm of your current sunglasses or eyewear.
Product Details
Frame Dimensions:
- Measured by lens width, bridge width, and temple length (e.g., "52 - 19 (140)").
- Easily found on the inside left arm of the sunglasses.
Material:
- Made from high-quality acetate for durability, comfort, and a luxurious finish.
Made In:
- Crafted in France, ensuring superior craftsmanship and timeless elegance.
UV Protection:
- Equipped with premium UV protection to shield your eyes from harmful rays.
Care Instructions:
- Clean with the microfiber cloth provided.
- Store in the protective case when not in use.
- Avoid extreme temperatures and prolonged direct sunlight exposure.
Track Your Order
Track Your Order
Orders typically take 24 hours to ship.
Tracking links are provided once your order is confirmed and shipped.
If you have specific questions regarding your order or need further assistance, please feel free to contact us.
What is our Return Policy?
Return Policy:
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at velourafashionboutique@gmail.com Once your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Conditions for Returns:
- Initiating a Return:
- Return Eligibility:
- Return Shipping:
Refund Process:
Once we receive your returned item, we will process your refund. Please allow 3-5 business days for the refund to be credited back to your original payment method.
Exchanges:
If you need to exchange an item, please contact our customer support team. We'll guide you through the process and ensure you get the replacement item promptly.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or refund.
Contact Us:
If you have any questions about our return policy, feel free to reach out to our customer support team!
How long does shipping take?
Shipping Timeframe:
Our shipping times vary depending on the destination. Generally, we strive to process and dispatch orders within 1-2 business days.
For orders to the Canada and the U.S.A., please allow 7-12 business days for standard shipping. If you opted for expedited shipping, please allow for 3-7 days business days for your order to come in.
International shipping times vary and can range from 7-15 business days, depending on the destination and any customs processing times.
Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control, such as customs delays or unforeseen logistical issues.
Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.
If you have any specific concerns about the delivery of your order, feel free to reach out to our customer support team.
Featured In
Veloura® QUALITY
This is why we are better than any other brand out there today!
  | Veloura | Others |
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Affordable |
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Fast Shipping |
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Premium Quality |